Last Updated: November 2025
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Composite Quality Score

Comprehensive rating based on CMS data, staffing, quality measures, and compliance

A-
Grade
64
Score
CMS Ratings
13.2/22
Staffing Quality
15.3/20
Quality Measures
0.0/22
Compliance
18.0/18
Safety
13.0/13
Availability
10.0/10

Current Availability Estimate

Occupancy Rate34.0%
100
Total Beds
34
Occupied
66
Available

Basic Information

Address:

116 NOVEMBER DRIVE

HELENA, AR 72342

Number of Beds:

100

Estimated Occupancy:

34% (~66 available)

Chain:

CRESTPARK

Quality Ratings

Overall Rating:3/5 Stars
Health Inspection:2/5 Stars
Staffing Rating:5/5 Stars
Quality Measures:2/5 Stars

Safety Information

Abuse Issues:No Issues Reported
Special Focus:Not Under Special Focus

Additional Information

CMS Certification Number:

Not available

Provider Type:

Medicare and Medicaid

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Staffing Metrics

Higher staffing hours generally indicate better care quality. Lower turnover indicates more experienced, stable staff.

Registered Nurse (RN) Hours

Per resident per day

Above Average

This Facility

0.78

hours

National Avg

0.64

hours

Total Nursing Staff Hours

RN + LPN + Nurse Aides per resident per day

Above Average

This Facility

4.92

hours

National Avg

3.89

hours

Breakdown:

RN: 0.78hLPN: 0.87hAide: 3.27h

Staff Turnover Rate

Annual nursing staff turnover

Below Average

This Facility

24.0%

National Avg

46.6%

RN Turnover: 40.0%

Understanding Staffing Metrics

Staffing hours: Higher hours generally mean more staff attention per resident. Federal minimum is 3.5 total hours per resident per day, but quality facilities often exceed 4+ hours.

Turnover: High turnover (>50%) can indicate staffing issues and affect care continuity. Lower turnover means more experienced staff familiar with residents' needs.

Detailed Quality Measures

No quality measures data available for this facility.

Health Inspections & Deficiencies

No health deficiencies cited in recent inspections

This facility has maintained compliance with CMS health and safety standards in recent surveys.

Penalties & Enforcement

No penalties or payment denials in the past 3 years

Key Highlights

👨‍⚕
Above Average RN Staffing
0.78 RN hours per resident/day (national avg: 0.64)
Low Staff Turnover
24.0% (national avg: 46.6%)
🛏
Beds Available
Approximately 66 beds potentially available
🏆
Clean Safety Record
No recent penalties or high-severity deficiencies
🏢
Part of Healthcare Chain
CRESTPARK

Frequently Asked Questions

What is the quality rating for CRESTPARK HELENA, LLC?

CRESTPARK HELENA, LLC has an overall CMS rating of 3 out of 5 stars. This rating is based on health inspections, staffing levels, and quality measures reported by Medicare.

How many beds does this facility have?

CRESTPARK HELENA, LLC has 100 certified beds. The facility averages 34 residents per day, with an occupancy rate of approximately 34%.

What type of ownership does this facility have?

This facility is for profit - limited liability company owned. It is part of the CRESTPARK network.

How can I contact CRESTPARK HELENA, LLC?

You can call CRESTPARK HELENA, LLC at (870)338-9886. The facility is located at 116 NOVEMBER DRIVE, HELENA, AR 72342.

What should I look for when choosing a nursing home?

When selecting a nursing home, consider: CMS star ratings (overall, health inspection, staffing, and quality measures), nurse staffing levels, staff turnover rates, recent health inspection results, complaint history, proximity to family, and available services. We recommend visiting facilities in person, talking to current residents and staff, and checking multiple sources of information before making your decision. Use our comprehensive tour checklist when visiting facilities.

📚 Learn How to Evaluate Facilities

Understanding quality metrics helps you make better decisions. Check out these data-driven guides: